Find instructions, tips, and basic troubleshooting for your new smart home devices in the Accessibility Pilot Guide below! As part of your pilot participation, Ameren Illinois is also available should you have issues with your devices that are not resolved by this guide. For any issues, please call or email us at: 1.866.838.6918 or IllinoisResidentialEE@ameren.com.
Google Home Mini?
Call Google Home Customer Service at 1.855.224.6378
Smart Lighting?
GE A19 Information
GE BR30 Information
Call GE Customer Support at 1.844.302.2943 or visit http://www.cbyge.com
Google Nest Smart Thermostat?
Call 1.855.224.6378 to talk to an expert or visit https://status.nest.com to troubleshoot connection issues
Advanced Power Strip?
Call 1.888.700.1098 or email customer.service@tricklestar.com
Thermostatic Valve?
Troubleshooting tips can be found at https://www.thinkevolve.com/pages/showerstart-t-cs
